Question 1

How do I become a seller on SchoolKart?

Accepted Answer

Visit seller.schoolkart.in/signup and register with your business email or mobile. Submit GST (if applicable) and bank details. Our team verifies and activates your account within 24–48 hours, after which you can start listing products.

Question 2

What is the setup fee or commission on SchoolKart?

Accepted Answer

SchoolKart charges ZERO setup fee. Sellers only pay a small commission (8–15% depending on category) on successful orders. No listing fees, no monthly charges.

Question 3

How and when do sellers get paid?

Accepted Answer

Sellers receive weekly payouts every Wednesday for orders delivered the previous week. Payouts are credited directly to your registered bank account via NEFT/UPI.

Question 4

Does SchoolKart handle logistics and shipping?

Accepted Answer

Yes. SchoolKart has integrated Shiprocket and Delhivery for pan-India shipping. Sellers print labels from the dashboard and the courier picks up from your address. Shipping costs are auto-calculated and shown to buyers.

Question 5

Which products can I sell on SchoolKart?

Accepted Answer

School-related products only: uniforms, books (NCERT/CBSE/ICSE/State board), stationery, school bags, shoes, sports gear, lab equipment, art supplies and school-branded accessories. Manufacturers, wholesalers, retailers and tailors are all welcome.

Question 6

In which cities can SchoolKart sellers operate?

Accepted Answer

SchoolKart operates pan-India. Sellers from any Indian city can register. Same-day delivery zones include Patna, Hyderabad, Delhi NCR, Mumbai, Bangalore, Pune, Kolkata, Chennai, Ahmedabad, Jaipur, Lucknow and Indore. Standard shipping covers every Indian pincode.

Question 7

Is GST mandatory to sell on SchoolKart?

Accepted Answer

GST is recommended but not mandatory for small sellers (turnover below ₹20 lakh/year for services or ₹40 lakh for goods). Sellers above threshold must provide GSTIN. SchoolKart auto-generates GST-compliant invoices for buyers.

Question 8

Can I bulk upload products on SchoolKart?

Accepted Answer

Yes. The Seller Hub dashboard has a bulk upload tool — download the Excel template, fill in your catalog (name, price, stock, images URLs, category) and upload. Hundreds of products can be listed in minutes.

Question 9

What support does SchoolKart provide to sellers?

Accepted Answer

Dedicated seller support via WhatsApp, email and phone (+91-8862897001). Help with onboarding, listing optimization, AI-powered description writing, photo guidelines, returns management and growth coaching.

Question 10

How do returns and refunds work for sellers?

Accepted Answer

Buyers have a 7-day return window. Once a return is initiated, the courier picks up from the buyer and delivers back to you. SchoolKart processes refunds only after the product is received and inspected, protecting sellers from fraudulent returns.

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